![]() Using text templates (also known as snippets, canned responses, saved replies, message templates, etc.) Text message templates are pre-written answers to common questions. When sending business text messages, having access to the right tools is important. To help you create a more tailored, personal experience, we’ve decided to share some templates for effective business communications. You can easily find many examples of text message templates for SMS marketing campaigns, text automation, loyalty programs, appointment confirmation texts, etc however, these are often robotic and can harm your business relationships. Using text message templates can improve your workflow and free up your time to focus on other projects. So it’s safe to say that business texting is here to stay.Īnd with so many use cases across sales, customer service, marketing, and other areas of your business, SMS messages can have a huge impact on your growth. With SMS open rates as high as 98%, it’s no wonder why texting has become the next frontier for marketers. ![]() Today, 68% of businesses use some form of texting to reach their customers. You’ve probably texted colleagues, clients, or potential clients in the last 24 hours. ![]() Gone are the days when texting was purely for talking to friends and family. Why you should use text message templates
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